There's kind of a running joke here at AETN about how no one wants my job doing viewer services. When someone says, "You couldn't pay me a million dollars to do your job!" I usually just laugh...mostly out of self-pity because I'm doing the job for waaaaay less than a million dollars, and sometimes wonder why. I get 99% of the cranky calls: viewers who are mad their cable company had problems over the weekend and blamed us; viewers who are mad they missed a show that wont be re-aired; and of course, viewers who call during pledge because we pre-empted their favorite program for a couple weeks to raise money to pay for that program. Oh, I could write an entire post on the things people call to complain about. So why is my job better than yours? I'll tell you why.
Last week I got a call from Alex (not their real name) who wanted to know the name of a song on a PBS promotional piece. This is not an unusual question by any means (really, it's not) and the answer was pretty easy to find. The song is "You Get What You Give" by New Radicals. It has a catchy tune, and the lyrics are inspiring.
Alex has been going through some tough times lately, and said hearing this song gives off such a good feeling. Alex thanked me profusely, over and over, saying how much it meant that someone cared enough to research and answer such a random question. I assured Alex that it was no trouble, and it made me happy that my efforts were appreciated. By the time we hung up, we were both in tears: Alex because someone cared, and me because I'd helped this person…just by doing my job. And that is why my job is better than yours! :)
There is something about helping others that gives me that warm and fuzzy feeling inside. Have you ever had that feeling? If not, I highly suggest giving it a try! Helping others does not have to be some grandiose gesture…its the little things. Has someone ever done a simple gesture that made your day? Like giving you room to pull out in traffic, or maybe holding open the door for you. Or supplemented some change because you were a few cents short. Those are little things that mean a lot. What are some things youve done for others that made you feel good? Go ahead- brag on yourself a little!!